Privacy Policy

Abha Empire — Website: www.abhaempire.com | Phone: 8178488820 | Email: info@abhaempire.com
Office Address: D-1/64, Block D-1, Aruna Park, Laxmi Nagar, New Delhi, 110092
Last updated: January 7, 2026

1. Introduction

Abha Empire ("we", "us", "our") provides information technology services including software development, cloud & infrastructure support, managed IT services, and consulting (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.abhaempire.com (the "Site") or use our Services. By accessing the Site or using our Services you accept the practices described in this policy.

2. Information We Collect

• Account & Contact Information: name, email address, phone number, billing address, company name, job title when you register, request a demo, or contact us.
• Credentials & Authentication Data: username, password hashes (securely stored) and related authentication metadata when you create an account.
• Service Data & Project Content: files, project requirements, source code (if provided for support or development), and other content you submit while using our Services.
• Usage & Technical Data: IP address, device and browser information, operating system, pages visited, referrer URL, timestamps, API logs and diagnostic data to maintain and improve Services.
• Payment & Transaction Data: billing information, transaction records and invoices (processed via third-party payment processors).
• Communications: correspondence when you contact support, sales or otherwise communicate with us (email, chat transcripts, support tickets).
• Cookies & Tracking: cookies, web beacons and similar technologies for session management, analytics and personalization (see "Cookies" below).

3. How We Use Your Information

We use personal data for purposes that include:

• Providing, operating and maintaining the Site and Services;
• Processing orders, billing and payments;
• Delivering technical support, updates and customer success activities;
• Communicating account and service-related notices, security alerts and administrative messages;
• Improving and personalizing the Services and user experience;
• Detecting, preventing and responding to security incidents, fraud and abuse;
• Complying with legal obligations and enforcing our Terms of Use.

4. Legal Bases for Processing (Where Applicable)

Where relevant laws require it, we process personal data only when we have a legal basis to do so, such as: performance of a contract, compliance with legal obligations, legitimate interests (e.g., security, improving Services), or with your consent.

5. Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: trusted third parties who perform services on our behalf (hosting, payment processors, analytics, email delivery). They only receive the data necessary to perform their tasks and are contractually bound to protect it.
• Affiliates and Business Transfers: in connection with a merger, sale, reorganization or acquisition of assets, subject to appropriate protections.
• Compliance & Safety: when required by law or to respond to lawful requests by public authorities, or to protect rights, property or safety.
• With Your Consent: when you expressly authorize sharing (for example, integrations with third-party developer tools).

6. Cookies, Analytics & Third-Party Technologies

We and our partners use cookies and similar technologies to provide, protect and improve our Services, analyze usage, and support advertising and marketing activities where applicable. You can control cookies through your browser settings and opt-outs provided by certain third-party services. Disabling cookies may limit functionality of the Site.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements. Retention periods vary by data type and purpose — we securely delete or anonymize data when no longer needed.

8. Data Security

We implement administrative, technical and physical safeguards appropriate to the level of risk, such as access controls, encryption in transit and at rest (where applicable), monitoring and vulnerability management. While we strive to protect your data, no method of transmission or storage is 100% secure — absolute security cannot be guaranteed.

9. International Transfers

Our Services may store and process data in India and other countries. When personal data is transferred across borders, we take steps to ensure it remains protected by contractual safeguards and, where required, legal transfer mechanisms.

10. Your Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, objection, restriction of processing, data portability and the right to withdraw consent. To exercise your rights, contact us at info@abhaempire.com or by phone at 8178488820. We will respond according to applicable law. We may ask you to verify your identity before fulfilling requests.

11. Children

Our Site and Services are not directed to children under the age of 13 (or higher age where required by local law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can take steps to delete it.

12. Third-Party Links & Integrations

The Site may contain links to third-party websites and services. This Privacy Policy does not apply to third parties' practices. We encourage you to review the privacy policies of any sites you visit.

13. Payment Processing

Payments are processed through third-party payment gateways. These providers collect and store payment information under their own privacy and security policies. We do not store full payment card numbers on our systems.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. When we make material changes, we will post a prominent notice on the Site and update the effective date above. Continued use of the Site after changes constitutes acceptance of the revised policy.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

• Abha Empire
• Website: www.abhaempire.com
• Phone: 8178488820
• Email: info@abhaempire.com
• Office Address: D-1/64, Block D-1, Aruna Park, Laxmi Nagar, New Delhi, 110092

Note: This Privacy Policy is provided for informational purposes and does not constitute legal advice. For compliance with specific laws (for example GDPR, CCPA or other local privacy laws) or tailored legal wording, consult with a qualified legal professional.